Convid 19 Latest News

Latest News and Policy Updates

As news of the Covid 19 Virus changes rapidly we will attempt to provide up to date information from our Travel Industry Partners as they release it. 

In all instances, you should verify all information you read (even from us) before you panic.  At the time of writing, there are lots of reports that are misleading and false, and you need to ensure that you verify your information before worrying about it. 

As you are aware the Australian Government has banned all Australian Citizens from overseas travel and various states have introduced border controls and restrictions including enforcing strict quarantine for travellers interstate.  You must abide by these restrictions. In addition, some states in Australia have introduced their own border restrictions and quarantine requirements please refer to these before attempting to make any bookings.

At Spot On Travel we continue to monitor all this information, and receive direct updates from Smartraveller, AFTA, CLIA and our own consortium The Independent Travel Group.  We are positioned to provide ongoing support to travellers trying to relocate to Australia and people planning travel into 2021 and 2022.

What is happening at Spot On Travel?

In line with this clients should be aware that our office shut down and we conduct our business out of our home office in Benalla, Victoria, Australia.  If you have an existing booking with us you can arrange an appointment. We prefer all appointments to be via the phone or a digital platform like Zoom or Skype - You can arrange an appointment by phoning our office number on 03 5762 2550.

We will not be taking any new Travel Bookings until March 2021.  This is because James was diagnosed with cancer some 6 weeks ago and is currently undergoing intensive treatment.


So How Does My Travel Insurance Work?

Until Covid 19, Spot On Travel sold three brands of Travel Insurance.  All three companies have released updates on what is and what is not covered.  It is important that you purchase travel insurance at the same time that you book any travel, however, you need to be aware that many Insurance Companies have suspended all their Travel Insurance product until further notice. 

Right now these Insurance providers have suspended the sale of Travel Insurance.  We will not be able to sell any new policy at this time.

Here are the links to read what the Travel Insurance Companies say:




What about Airlines?

The industry is currently experiencing an unprecedented event.  Every airline is working to respond to travel restrictions imposed by governments around the world and to fluctuating demand for airline travel.  When you book with Spot On Travel it's our job to keep you informed and to assist by processing any claims for cancellations and flight booking changes.  Our promise to you is that we will work in your best interests always!

What About Cruises?

The CLIA is the representative body of the Cruise Industry. Cruise lines have suspended their opperations in the near future, and continue to respond to the changing restrictions imposed by each country they visit and in which they home port.  Read more about how the cruise industry is responding here.


Suggestions for Travellers concerned about the Covid 19 Virus

Right now Australian's are expected to Stay Home.

We look forward to a future where it is safe to travel and when that time comes, it is our earnest hope that you will book your travel with us.

Explore Australia - the army of gray nomads that wander around Australia have long known that we live in one of the most environmentally diverse countries in the world.  You can choose from snow to the tropics - from the desert to the rainforest.  Even more exciting is the fact that we are home to the worlds longest continuous culture and that our first nations people are continuing to grow their tourist attractions.  Don't wait until you are old - explore now!

We have everything from domestic cruises to tours, fly/drive holidays and even amazing adventure tourism right here - just for you!

Hop over the ditch - If you want extreme go to NZ.  They really get adventure tourism.  You can bungee jump, ride the rapids and do all sorts of other heart-stopping stuff - or you can kick back and take in the amazing foodie culture.  Just like Australia, you can go from Snow to the subtropical rain forest.  James and Michelle are Ozzie/Kiwi dual nationals and they really know New Zealand!


Useful Links